Postage & Packaging
UK only
Free standard delivery on all orders over £50.
First Class Delivery – Usually 1-2 days delivery.
Refunds & Returns
If an item reaches you damaged please get in touch as soon as possible. We are happy to refund or exchange any damaged item providing it is returned within two weeks and is in its original packing in an unopened and unused condition. Please send a photo of the damaged item if this is relevant. Please get in touch with
reflex@celticbalance.co.uk quoting your name and order number so your query can be dealt with as soon as possible.
If you wish to cancel your order, please do so before it has been dispatched. We are unable to cancel your order after this time. If you decide you still do not want the goods, please return your item within 7 days, with a confirmation of return email. The goods must be in an unused and unopened condition so it can be resold. The buyer will pay for the return postage and a refund will be given once the item has been received by the seller.
Terms & Conditions
These terms and conditions apply to the use of any of the websites owned and operated by Celtic Balance. By accessing this website, you agree to abide by the terms and conditions set out below. To clarify My Goodness Natural Skincare is owned by Celtic Balance.
The Terms and Conditions shall govern every sale from My Goodness Natural Skincare to you the customer. At times these Terms and Conditions may change and be updated, and the new terms will apply. It is your responsibility to ensure you keep up to date. If you do not agree with these terms you must not use this website.
Privacy
Your privacy is of the utmost importance to My Goodness Natural Skincare. All information collected is for the sole purpose of responding to your query or to process your order, update you of your order and make sure it is delivered to the correct address. None of your credit or debit card information is stored. At My Goodness Natural Skincare we do not pass on your contact details to any third parties, unless required to do so by law or regulation. We never sell or share data.
Prices & Payment
All prices are shown in Pound Sterling and does not include postage. Prices are subject to change without notice and the price charged will be in accordance with the price shown on date the goods were bought.
Payment is to be made via Paypal or by debit / credit card. Please follow the instructions on the payment page to fill in your card details and proceed with payment.
My Goodness Natural Skincare retains full ownership of all products until full payment has been made by you and received by us.
My Goodness Natural Skincare aims to dispatch orders within two working days, but as My Goodness Natural Skincare products are handmade in small batches, at busy times orders may take up to three working days to be dispatched.
Product Descriptions
All products are displayed as accurately as possible on this website. However, please be aware that as each product is handmade with natural ingredients there may be slight variations in colour and scent.
Product Disclaimer
My Goodness Natural Skincare products and the information given on our website are not intended to cure, prevent or diagnose any medical condition.
Using My Goodness Natural Skincare Products
My Goodness Natural Skincare products contain natural ingredients which may cause a reaction if you are allergic. Please ensure you are not allergic to any of the ingredients and please check the allergens listed which are naturally occurring in essential oils. If you have very sensitive skin it is a good idea to do a skin patch test first. If you have a nut allergy, please be aware that some of the products contain nut oils. Please seek medical advice if you are pregnant or planning a pregnancy.
Please do not hesitate to get in touch if you have any questions about the ingredients.
You can email
reflex@celticbalance.co.uk, write to us at Celtic Balance, 11 Tincombe, Saltash, Cornwall, PL12 4PY or call us on 07974224442